Privacy Policy

Formally Suited understands that privacy is important to our customers and that you care about how your personal data is used and shared online.

At Formally Suited we are committed to protecting the privacy and security of our customers and will only collect and use personal data in ways that are described in this policy and in line with your rights under the law.

Please read the following Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

Please note that this Privacy Policy only applies to the use of our site, which may contain links to other sites. We do not have control over how your data is collected, stored or used by other sites and therefore advise you to check their privacy policies before providing any data to them.

INFORMATION ABOUT US

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Formally Suited Limited of 53 Brickfields Road, South Woodham Ferrers, Essex, CM3 5DD.

The role of Data Protection Officer is fulfilled by us as a Sole Trading Company and can be contacted via following email address: customerservices@formallysuited.co.uk.

DATA PRINCIPLES

Your information belongs to you, therefore we offer full disclosure as to the data held and ensure that it is available to you upon request.

We will protect your data in line with industry standards.

We only process your data for the following reasons:

  1. For business purposes that are either necessary to fulfil the relationship between customer and brand,
  2. Where documentation is required to be kept for legal purposes.

INFORMATION WE MAY COLLECT FROM YOU

Depending on the way in which you use our company, we may collect and process some or all of the following personal data from you:

  1. Any information you provide by filling in forms for use of our services. This includes information provided at the time of registration to use our personal service or            when completing an order, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  2. If you contact us, we may keep a record of that correspondence.
  3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  4. Details of transactions you carry out through our site and of the fulfilment of your orders.
  5. Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our     own billing purposes or otherwise] and the resources that you access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  1. To set up and manage your account to enable you to place orders and communicate with you regarding our orders.
  2. To ensure that content from our site is presented in the most effective manner for you and for your computer.
  3. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for    such purposes.
  4. To carry out our obligations arising from any contracts entered into between you and us.
  5. To allow you to participate in interactive features of our service, when you choose to do so.
  6. To notify you about changes to our service.
  7. To contact you if we believe you have a legitimate interest in receiving the information. For more information about our legitimate interest policy, which is detailed below.  

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous. sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will only contact you by electronic means if you have consented to this.

RETENTION POLICY

Other than data we need to retain for legal purposes such as transaction history, we will only keep your data on file for maximum of three months. This includes any emails sent to customerservices@formallysuited.co.uk.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staffs operating outside the EEA, who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Formally Suited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure server. Any payment transactions will be encrypted and made through a third party payment platform where you will use your own password which enables you to access and made and receive payments, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

SHARING YOUR DATA

Formally Suited will share your data with third party data processors that are required in order for our business to function. These data processors include but are not restricted to:

  1. Logistics Partners- our network of partners that enable us to fulfil your delivery and returns processes
  2. Any legal regulators or law enforcement agencies that may require us to share information with them for business purposes
  3. Email Service Providers- such as Microsoft Livemail
  4. Social Media Platforms- including Facebook, Twitter, Pinterest

Please note that selected third parties that require doing so may send transactional SMS messages in order to update you on the delivery of your item.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

  1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  2. If Formally Suited or substantially all of its assets are acquired by a third party, in which case personal data held by Formally Suited about its customers will be one of the transferred assets.
  3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use Terms  and Conditions of supply and other agreements; or to protect the rights, property, or safety of Formally Suited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

OUR POLICY ON CHILDREN’S DATA

Children under 13 are not permitted to purchase from our sites due to EEA laws regarding the age at which you can provide consent to data processing.  All communication and orders are made only with an adult or person aged 18 years or above.   No personal details will be supplied or kept for a child unless required within a hire purchase agreement and only when placed by an adult and no data shall be disclosed to any third parties for such purposes. 

HOW YOU CONTROL YOUR DATA

You will only be contacted if you have opted in by checking certain boxes on the forms we use to collect your data and will specify if we intend to use your data for such purposes or if we intend to disclose your information to any third parties for such purposes.

We want you to have control over your information and so we commit to giving you the ability to do the following:

  1. Access, amend, verify or withdraw any information held about you. You can also request a copy of the data by contacting customerservices@formallysuited.co.uk.
  2. Opt out of/ unsubscribe from marketing communications. This can be done within any marketing email sent to you or by contacting                customerservices@formallysuited.co.uk.
  3. Exercise your right to be forgotten if you no longer wish for us to store any of your personal details. Should you wish to exercise your right to be forgotten, you      must contact customerservices@formallysuited.co.uk stating this and all applicable data will be deleted from our systems. Some data may not be able to be deleted for legal reasons such as transactional history.
  4. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these        websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to customerservices@formallysuited.co.uk.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page. You will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the changes.

LEGITIMATE INTEREST STATEMENT

The contacting of customers and relevant parties, will only be exercised under what Formally Suited, and the brands within it, deem the requirement of the contact, and use of the customer’s data as a legitimate interest in the reason for contact.

Formally Suited and it’s brands (Dobell, MyTuxedo, Formal Tailor, Colin Ross) shall only contact a person who we believe has a legitimate interest in the communication. This will in all cases be because the customer has previously purchased a product from Formally Suited, has indicated an interest in the products provided by the brands, or may have a professional interest in the company and the services it provides.

The channels for which a LIA (Legitimate Interest Assessment) has been conducted are as follows:

  1. PR
  2. Direct Marketing (including SMS and postal) 
  3. Email
  4. Social Media
  5. Customer Services

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